Help Center

Serviced apartment means provide service like bed sheets , housekeeping, towels ,detergents and kitchen utensils  free internet & cable TV in the apartment, like hotel style, but not provide daily service, e.g. change bed sheets, change towels, breakfast. We do provide housekeeping , change bed sheets service, you just pay it as you require. This serviced apartment is really suit for business person who travel a lot and do need a place like home to have  their own privacy and also enjoy local life, and also suit for persons who want to experience different Asia/ Chinese  culture in Taipei city. As  you first arrive in Taipei, you don’t need to worry how to prepare some stuffs to live in the apartment, we had already prepared for you.

One important key of our mission is sustainiability and  respect our earth as running the business. Nowadays, people get use to over waste what they have, and not treasure what they have, and not value what they really need.

We provide basic service need in our serviced apartment. That's why we are different from other serviced style companies.

And also that's why our rental price is not too high in the market. We want our customers to choose the service what they really need and pay what they want and accept.

Enjoy the life and also can treasure our earth. 

Let our next generation have good environment on earth in the future. 

Let's work together!!!!

Due to it’s serviced apartment, we will charge service fee for maintenance cost.

Yes, you DO need to do that and take the responsibility no matter you stay in serviced style apartment or not. This is rental service, not hotel service. As you rent the apartment and stay there, you need to follow our policies and take care the apartment during your stay. That's the reason we keep the deposit and will inspect all facilities and furniture as you move out.  

Because we need to get the confirmation from you that you want to commit the reservation, that’s the reason you  need to pay deposit to secure it. After you reserve, we will  not open booking to others to reserve it. 

On the date you move out, the deposit is refunded in cash without damaging any facilities and furniture.We will take 2~5 mins to inspect the apartment ‘s condition.If you check out from 9pm to 9 am(not our service time), then we will refund the deposit into your PayPal account directly after we inspect the apartment during our service time on the date you check out.

(Please note that transfer fee will be charged by PayPal if it’s over 6 months from the date you reserve)

The rental lease is at least one month. The max. rental is one year. 

Due to our policy, the rental is at least one month.

If you rent one month rental, but have some issue, need to leave before the end of contract date, then you can do that.

But please note that the rent will be not refunded, but the deposit is still refunded to you as you check out. 

Yes, you can rent a serviced apartment for long term such like one year. The price will be offered for long term price , so it means have discount, please email to ask, then we will send the quote to you according to how long you would like to rent.

Passport  and the photocopy of the passport.  If you have ARC , please also bring your ARC and the photocopy of  ARC as well.

Yes, you can. But viewing is only opened as the apartment is vacancy. 

Yes, please. We need to know the tenant's background before take the reservation for security reason due to it's rental service, not hotel style, even it's serviced apartment style. The buildings where our apartments are located  have security guard and are in good community. For the community's safety , so we need to evaluate tenant's status in order to avoid that illegal or impolite behavior to bother neighbors.

Rental contract is according to formal rental contract issued from the government. But we provide in Chinese and  English version. 

Yes, your company can rent the apartment for you. We will sign the contract with your company. 

And issue the receipt to your company for accounting issue. Please note 5% tax will be added upon the payment as issue the receipt. 

No, you need to pay in cash for all. If your company find the house for you and sign the contact as the tenant, the company can pay by the check issued from Taiwan bank.   

You can use 24 hrs currency exchange service at the airport or can withdraw the money from ATM at bank or convenience stores, e.g: 7-11, Family mart 

As stay in serviced apartments, you only pay electricity fee for your stay. 

It depends on how actual you use, normally, if you use A/C a lot , the fee will go higher.

As you check in, we will take the photo of electricity meter. As you check out, we will take the photo of electricity meter again. Then we will calculate meter number how much you use, then will know how much electricity fee you need to pay. 

Yes, you need to follow building policies as you stay as a tenant. Apartments we provide are in the good quality of buildings, and have building management team manage building issues. Stay as a resident, no matter how long you stay, you need to obey rules of the building like local persons do as well, If you break or disobey the rules of building, then we will estimate your stay and may terminate the contract if the tenants continue to disobey that. 

No, we only provide standard furniture and facilities in our apartments what we provide as you check in, even we are running serviced style apartment. If you need more furniture or facilities , please buy it by yourself for your personal need.

No. Due to security reason, we won't accept any mails or packages arrive before check in date. Tenants should receive their mails or package after they arrive, and collect it by themself. 

Yes, you DO need to clean the apartment and keep it in tidy way as you check out due to it’s rental service , not like the hotel. If you don’t have time to clean the apartment, we will charge clean fee TWD$600 from you.

Yes, you can get the deposit back after deduct one month 's rent as the penalty according to government rental rules. For short term rental, still need to pay one month's rent as penalty as the deposit amount is less than one month's rent.

We will inform you housekeeping time after we arrange the schedule with the cleaner.

As doing housekeeping, the cleaner will clean whole apartment area include window, change bed sheets and throw garbage, but not wash towels & personal clothes. If you want the cleaner to help you wash towels, then just inform us in advance, we will tell the cleaner to do that. But due to limited time, towels will be dried in the washer& dryer combo. As you come home, you need to take it out from washer & dryer combo. 

The cleaner will wash the dish if you left some needed to be wash in the sink. 

Housekeeping time will take 2 hrs to clean it in 1BR standard size apartment, it will take 2.5hrs to clean in 1 BR apartment (big unit).  

Yes, we do provide pick up service for customers as they arrive at the airport. 

As you reserve the apartment, we will ask you if you want to have pick up service from the airport.

The driver will wait at exit of arrival at the airport. The driver will held the card with your name. 

Yes, you can have that service. Just inform us in advance, then we will arrange it. 

Yes, you just inform us the date and the time, then we will arrange it for you.