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Help Center

FAQ

ABOUT RENTAL ISSUE

What is serviced apartment?

Why do JC Serviced Apartment not provide full service such like : housekeeping every week in this kind of serviced apartment?

What is service fee?

Do I need to take the responsibility to take care and maintain the apartment?

ABOUT RESERVATION ISSUE

Why do I need to pay deposit in advance to reserve before I arrive?

How and when will I get the refundable deposit back?

How long is rental lease that I can rent?

Can I rent one month rental ,but leave early before the end of contract date?

Can I rent a serviced apartment for long term rental, and can I have discount for that?

What documents do I need to prepare as signing the rental contract?

Can I view the apartment before I reserve?

Should I need to introduce myself as apply and reserve the apartment?

What kind of rental contract I need to sign?

Can my company rent the apartment for me?

Can I use the apartment address to apply for ARC?

Can I have special discount as I rent the apartment again with JC Serviced Apartment?

ABOUT CHECK IN ISSUE

Can I pay deposit and the first month of rental payment by the check as signing the contract?

Where I can get cash from the bank to pay my payment as I arrive ?

ABOUT BILL ISSUE

How many bills should I pay except the rent?

How much is electricity fee I will pay?

How is electricity fee calculated ?

ABOUT DURING THE STAY

Do I need to follow building policies as I stay there?

Can I ask for adding more furniture or facilities during my stay without any charge?

Can I send mail or package before I arrive?

ABOUT MOVE OUT ISSUE

Do I need to clean the apartment as I check out or need to pay clean fee ?

Can I get my deposit back if I deiced to move out before the end of the contract?

ABOUT HOUSEKEEPING

How do JC Serviced Apartment to arrange regular housekeeping time during my stay?

What does the cleaner to do during housekeeping?

ABOUT PICK UP SERVICE

Can I have pick up service as I arrive in Taiwan?

How do I meet the driver as I arrive the airport?

Can I have pick up service to the airport as I check out?

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